What has probably happened is that Westcot have given up chasing the debt. The creditor has decided then to use Scotcall as a second placement agency. Scotcall are based in Glasgow and specialise in doorstep collection. They also collect for agencies who are unable to offer their own doorstep facilities (FCA, DL&C, FTC etc). If someone does call just tell him/her that the debtor has moved away and the collector will abort the account.(posted 8839 days ago)