Bristol and West have supplied info requested - what now!!!

Following the Bristol and West's shortfall claim for #25,000, I wrote asking for all relevant documentation regarding the sale and other costs they said they incurred. They have supplied this willingly. They have now dropped their demands to #19,500, saying that they will accept this amount on a without prejudice basis. This 19.5K appears to be the amount of difference between the price fetched for the house and the mortgage outstanding. There now seems little pont in pursuing them for further info as they have dropped these amounts from their demands. What can we get back at them with now? Still not got any spare cash or lump sums. With their most recent letter they also sent an inc/exp form? Do we still not fill this in? How to we reply now? PLEASE HELP.

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