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hassled by debt collectors for mortgage shortfall.

from glenda walker (barry@yoda.karoo.co.uk)
Can anyone give us some advice please, in 1995 our house was repossesed in 1997 we were contacted by a firm of debt collectors acting for the Halifax inviting us to make an offer of payment each month. Not realisng that we had any right to question how much the house had been sold for etc we made an offer as we were afraid that things might get unpleasant. My husband made the offer over the telephone and it was accepted we were not asked to fill out any forms or anything. Now 3 years later they have sent us a lifestyle questionnaire wanting to know everything about our finances, we have not filled it in and they are threatening to send an agent round to our house for the information. Do we have to provide this information and can they send someone round, what are our rights I'm really worried. We can't afford to pay them any more than we are in fact its a struggle each month to pay what we do pay, is it to late to dispute the amount. thank you.
(posted 8591 days ago)

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