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Subject Access Rights (information on computer only)

from christine singleton (singletons@fsmail.net)
My husband has serve a subject access rights notice on the halifax and today we have had a reply and it states that they can only give us the details they hold on computer, but when the mortgage was taken out it was with the Leeds and the halifax tell us that they did not use computers only paper so they do not have to show us those details. Is this correct.
(posted 8577 days ago)

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