Response to Mortgage Shortfall Support Group: read this to find out how we are publicising the mortgage shortfall nightmare

If you object as strongly as I do to Abbey Nationals advertising slogans on TV, The Worry Free Bank, The Stress Free Bank, and, Because Life is Complicated Enough, then please send a complaint to the ITC objecting to the offensive nature of these advertising slogans.

I will be providing suitable ITC complaint forms at the Abbey National Pressure Group meeting in November. Or, you can contact me by email and I will send you an ITC complaint form by return. Or, you can log onto the ITC web site and make a complaint yourself.

When complaining to the ITC make sure that you get each member of your household, and anybody else, who also shares your disgust of Abbey National to make a completely separate complaint, do not all sign the one complaint form as this will be considered as a single complaint by the ITC.

Make a new complaint every month specifying the date, time and channel that Abbey National advertising has offended you.

If you suffer stress and distress because of the Abbey National advertising then state this on the complaint form.

The complaint form I provide states that Abbey National are top of the Home-Repo Web page straw poll as the lender that is most likely to cause distress. It is offensive and distressing that this lender therefore uses, Worry Free & Stress Free, slogans in its TV advertising.

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