Do YOU think that Abbey National practices 'Fair Banking? Help us complain!

Did you see, as I did, Abbey National's advert in The Guardian this morning (p 2, 14.10.00)? It carried the slogan 'Fair Banking'. If you don't think that Abbey National *is* a fair bank, you can complain about the advert to the Advertising Standards Authority. If you think that Abbey has treated you badly, failed to abide by the Mortgage Code, bullied you, misled you, failed to provide documents you have asked to see, been negligent or guilty of maladministration, etc etc, then tell the ASA about it. They can be contacted at: www.asa.org.uk/ or by writing to: ASA, 2 Torrington Place, London CW1E 7HW. I have already sent them a copy of the advert from the Guardian. Don't forget, every member of a household can complain separately. We don't have to take it. Thanks, E.

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