Hi Beryl,(posted 8573 days ago)I assume that you are a victim of repossession and subsequent shortfall claim by the Abbey National and that was the reason that you served a Subject Access Rights Request on the Abbey National. Am I correct?
If I am I correct, then in my belief this is a very strange response from the Abbey National to your Subject Access Rights Request. The Abbey National are required under law to supply you with ANY details held by them, on you as the data subject, within 40 days of the receipt of the required fee (10 pounds is the maximum fee they are legally permitted to charge) and the SAR request.
If you read previous postings on this forum regarding Subject Access Rights Requests you will observe the experiences mortgage shortfall victims have endured when trying to exercise their rights given to them by parliament. The Data Protection Act gives us rights that we must not allow to be eroded!
If therefore you believe that you have not been provided with all the information that by the law the Abbey National are required to supply you with then you should write a formal complaint to the Data Protection Commissioner.
After you sent the required legal Subject Access Rights Request the Abbey National may have sent you some sort of form by return. If after reading the various postings on this forum regarding DPA requests and "tick the box forms" etc., you mayn believe that you were deceived into limiting your own rights given to you under the Data Protection Act. If this is the case then you may consider that you should include this fact in your complaint to the Data Protection Commissioner.
In my belief from the evidence of postings on this forum and from private correspondence I have received, it is quite possible, with the increasing number of complaints the Data Protection Commissioner must be receiving regarding violation of rights under the Act, that she must take action soon.
Regards,