Is it true that the Building Societies and Banking Ombudsmen Offices are registered companies, with directors who are managers and executives of building societies, banks etc etc? If so, how on earth can they be said to be impartial and independent? I'm not surprised that the Treasury Select Committee reports that the FSA get masses of complaints about Ombusdsman decisions. Plus, I detect a certain reluctance by Ombudsmen to allow complainants their rights to tribunal hearings under the Human Rights Act. Hmm.(posted 8567 days ago)