Response to Are Abbey National's ads getting you down? Do you think it's entitled to joke about persistent harassment?

Thanks for the supportive private emails I've had about this and various other related matters. Can I just confirm, if a person complains about an ad, whether it be to the ITC (for TV ads) or to the ASA (for printed ads), that their names will not be passed to the company concerned. For example: the ITC, might inform, say, the Bank of Toytown that there have been complaints that its adverts are degrading to little men in red and yellow cars, but the ITC won't give the Bank of Toytown the names, or any personal details, of the people who made those complaints. Hope this helps.

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