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Response to TSB VIsa Card

from Lee (repossession@bigfoot.com)
I'm sure other people will chip in with better answers to many of your questions than I can give but I want to focus on one particular aspect of the debt collector's claim.

If their letter to her contains any kind of threat of court action or whatever then their request for her partner's financial details is being made under that threat. This appears to be a breach of the Data Protection Act.

So your friend should photocopy the letter and the I&E form and send it to the Data Protection Commissioner (details in the Blacklisted? section of this site) with a letter asking for an assessment of the debt collector's actions.

We'll be interested in the results.

As for the insurance company not paying up, does she have the original terms and conditions? Brochures?

By the way, this is why I no longer buy insurance except where I am required to by law.

Lee

(posted 8455 days ago)

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