I have already sent in a complaint against Halifax of the sort that Lee is decribing, and have recieved a reply saying that the DPC will look into it but is a bit overwhelmed right now. Will post the results as soon as I get them. Lee, you may wish to note the the DPC is now known as the "Information Commissioner" in line with new responsabilities under "Freedom of Information Act". This was effecrtive on the 1/2/01. Tim(posted 8477 days ago)