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Response to DPA incomplete! Tracing Agents PP ???? who are they?

from Eleanor Scott (eleanor.scott@btinternet.com)
I agree with Lee absolutely. Serve SARNs (a tenner a go) on the whole lot of them. Make it clear you want *all* the information they hold on you in *all* the categories from *all* the systems. You'll be amazed what you can turn up!

These companies must explain all abbreviations, codes, etc, and in fact they should have done this automatically. It is very poor that you are going to have to ask for this information. If you stick the request in writing, along with your query about why the information stops at May 2000 (there must have beeb contact between lender and agent, one would think, since that date), then you have a record that this lender is not co-operating with you as fully as it might have done. You might also ask for an explanation of the processing method and the processing logic (you are entitled to do this).

Good luck.

(posted 8421 days ago)

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