If you have asked them to supply specific documents e.g. Mortgage Deeds, MIG Policy etc., and they haven't done so, then just write back with the following : "We note that you interpretation of the Woolf reforms does not include the disclosure of documents, prior to negotiation. Explanation please." That's all you need to write.(posted 8356 days ago)If you haven't asked for these documents yet, they are all listed in the repossession section of this site.
Good luck