I'm collating answers to your two posts [this one and the 'adverse credit one below] here. Yes, get your friend's ordinary credit file as a matter of priority. You can always SARN later, which may or may not turn something up.(posted 8307 days ago)When was the property actually repossessed? Was it a voluntary repossession? If so, I'm fascinated by Eversheds' reference to a CCJ. Probably what the lender has is a possession order, not an MJO. If it were me negotiating a settlement, I'd certainly want to see evidence of this CCJ, including copies of the lender's paperwork on it. No evidence, no debt. How can you possibly evaluate a claim and a settlement unless you can recognise that the claim is valid?
Why the rush to settle, by the way? This kind of weakens your friend's negotiating position. It also means your friend might have the wool pulled over their eyes with regard to proof of the debt.
I believe that entries like CCJs stay on your credit file for 6 years, and that the CML claims there is no 'mortgage blacklist'...