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squeezing citibank til the pips squeak...

from Melody Clarke (mbc109@york.ac.uk)
Further to my unanswered post below ("Citibank are very confused"), after a couple of weeks' leisurely reflection, I figure the best option is to write to citibank's DPA lady again referring her to the letter sent us by another dept in her company, and pointing out her mistake? As they haven't made any other answer, it looks like we've frightened them back into their dungheap for another 5 years 11 months otherwise, and we do really want to take them by the throat - purely metaphorically of course ; ) and get this whole misunderstanding sorte out. Please answer! If you think this is the wrong approach I need to know this week, and if you think it's the right approach I'd still like a bit of support! Any comments welcome, especially from you, citibank, you shy old international corporation, you! Thanks,
(posted 8280 days ago)

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