Can anyone tell me what the procedure and time allowances are that must be followed by lenders with regards to transferring documentation to microfilm/microfiche.(posted 8266 days ago)The reason I ask is because my ex-lender's solicitor sent me a illegible copy of a survey when I requested it. I said it was not acceptable so they sent me another which wasn't as bad (don't know why they couldn't have sent this one first time round). They said the reason why it still wasn't so brilliant is because when a repossessed property is sold, all papers are then transferred to microfilm/fiche and the quality of these are poor.
Surely there must be a time policy they must follow when transferring documents to poor quality fiche records. Especially when a house is repossessed, you would think that the paperwork would be required more than ever, especially by the lender to substantiate their claim of shortfall.
I was wondering if the solicitors had just told me something that maybe they shouldn't have? I do get the impression that they aren't too keen to let me see the documents that they base their claim on as pages have been witheld from the survey.
(I've served a SARN and requested copies of deeds etc and the complete survey but it would be useful to know if they are 'playing by the rules').