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Fantom Withdrawals from ATM's

from John Robinson (j.s.robinson1@ntlworld.com)
I went to the supermarket today and attemted to withdraw £80. The ATM advised me that it was 'unable to carry out transaction'. I went to the next machine and requested £80 and the transaction went through OK.

When I got the receipt I noticed that the balance was £160 short and concluded that the first machine had taken £80 off the balance without dispensing the cash. Being 2 weeks before Christmas I can ill afford to have this shortfall and would like to know:

1. Where do I go to sort this out? 2. How long can I expect to wait to get my £80 credited back to my account?

Thanks in advance John

(posted 8147 days ago)

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