SARN

My husband is having a battle with Halifax (now HBOS), he has served a SARN on them on the 17th December 2001, and had a reply on Christmas Eve, they have asked him to fill in a form declaring which information he requires but they have not included the form (is this just a delaying tactic), they have also stated that if he no longer has an account with them that the information he requires may have been deleted as with the rules of Data Protection, could anyone please tell me how long they have to hold information for, and as this case has not been settled yet surely the information will still be available.

Any help

Thanks

Christine

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