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Access to your MIG policy data

from anon (i.hate.abbey.national@another.com)
I recently asked my mobile telephone company for a copy of their call location records. My daughters mobile had been stolen and the kind person who stole it called sex lines at £1 a minute for a couple of days. I needed to obtain the call location records to further confirm the identity of the person making the calls.

The mobile phone company refused to supply these. They stated that they never ever release call location records, they were not my property, indeed they belonged to the telecommunications company, and I was not entitled to them.

The Information Commissioner Telecomunications section did not agree with this viewpoint. They advised me that if I was paying for the calls, and I was responsable for the calls, then I was entitled to all data concerning the calls. The mobile phone company had to either provide the call location records or refund the calls. I advised the mobile phone company of these Information Commissioner statements. They stated that they did not agree but they would discuss it with the IC.

This morning I received the location records from the mobile phone company!!!!

So.....if you are paying for a MIG policy, and you are responsable/liable for the MIG policy, then under the DPA you must be entitled to see all data concerning the MIG policy. Including a copy of the MIG policy as well. It makes no difference if the MIG is not owned by the lender, or if the money outstanding is only being collected by the lender, the concept is the same as my mobile phone account. If you are paying for it, and responsable for it, then you are entitled to all the data concerning it.

Makes perfect sense to me.

Good Luck.

(posted 8120 days ago)

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