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Response to Abbey - complaints procedure

from christine morgan (Christine@Etchells.com)
Abbey National repossessed my home, without negotiating arrears, (which were 10% of the positive equity of my property). Without going into details...they then removed all possessions belonging to myself and children, one of whom is severley ill, without my knowledge. I had had a mortagae for 15 years. They then took large amounts of the equity for legal fees and because my mortgage had ended early. I complained to them for 3 years...then got the deadlock letter and went to the financial ombudsman...who is in the 2cnd year of looking into this for me...how do we fight such large companies.
(posted 8138 days ago)

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