Response to The Financial Ombudsman

The FO won't talk to you or accept your complaint until you have a deadlock letter from your lender, or, if you complained and asked for a deadlock letter more than eight weeks ago.

The FO web site is; http://www.financial-ombudsman.org.uk/

These is a complaint form layout for the FO on the FO web site that you can print off as well.

Good Luck.

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