Response to DLA chasing for 57k - lender knows nothing!!

This is exactly what Citibank did to me. We SARNed them in response to a letter (after a 5 year silence) asking us to phone them urgently. We declined to do so, but served a SARN. They wrote back saying they had no personal data relating to us. We sent copies of all correspondence to the Information Commissioner, and requested an assessment. The IC made an unfavourable assessment of Citibank (ie: she formally found they were in breach of the DPA). In the circumstances I would assume your lender will definitely also be assessed unfavourably. This looks extremely bad for them if it ever comes to court, and there's the possibility you will be able to claim compensation for damages/distress from the lender on the basis of it. So write to the IC today! Good luck,

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