jen,(posted 8031 days ago)I think if you follow the procedures given on the home-repo pages that would be good advice. Have you issued them with a SARN for example? It sounds to me like they don't want you to see something. It also sounds to me like you've got a very good case for complaint. If not more. One of the proposals (put forward by Joy)in my e-petition is for a full investigation into underselling. The petition is currently being looked at by Mr Hancock MP for Portsmouth South. I think it would be a good idea for you and anyone else who has been affected by this to take their case to their local MP. This would also add weight to the petition when it reaches Parliament.
Good Luck,Mark.