You should check your dealings from the point of applying for your mortgage. Where you charged a Higher Percentage Arrangement Fee for the borrowing? (Check you Mortgage Offer.) Did you take out the lender's contents insurance in order to get a lower rate - that was mysteriously ignored? (Check old bank statements.) Did the lender raise the interest without your knowledge? (Check old bank statements.) Did you pay an arrangement fee for the mortage upfront, only to find it was also charged to the mortgage? (Check old bank statements.) If any of the above (or more) has transpired then I would like to hear further. I am an investigative reporter doing research on this particular lender's method of accounting.(posted 7911 days ago)JPM
PS Real name and email supplied. Don't mind if yours isn't. And strictly in confidence.