WHEN NORTHERN ROCK STARTED CHASING ME FOR A SHORTFALL OF £18000 THEY SENT ME STATEMENT OF ACCOUNT WHICH SAID AT THE BOTTOM AMOUNT OWED AT REDEMPTION. MY QUESTION IS I THOUGHT REDEMPTION MEANT LOAN IS REPAYED IN FULL OR HAVE I MISSUNDERSTOOD THE TERMINOLOGY. CAN ANYBODY CLARIFY THIS?(posted 7918 days ago)