[ Post New Message | Post Reply to this One | Send Private Email to Harry | Help ]

Response to ABBEY NATIONAL - REPLY TO SARN

from Harry (pearson_harry@hotmail.com)
Abbey have a habbit of changing their story. They will state one thing, and then later on they state another.

You have two ways to go with this. If you eventually intend to go to court then it's useful to have conflicting statements.

If however you want to argue the point now, and maybe get them to drop their claim, or reduce it. Then you need to tread carefully.

I personally would complaint to the FOS and the IC about the conflicting sttaements. State that you believe that they are making it up as they go along.

The FOS should/might assist if you can prove that Abbey have lied. The IC can only issue a final assessment, which you have to use in court. But, you could take the IC final assessment, assuming it agrees with you, and make a strengthend complaint to the FOS.

Take note that at one time the FOS were trying to reject complaints if you had requested an IC assessment. My mate put them right on this, but the FOS appear very supportive of Abbey in many ways. So take care.

Your complaint to the FOS must first be made to the Abbey secretariat. Long name for a department which will offer you £250 after two months if they think they are in the wrong.

Good Luck.

(posted 7888 days ago)

[ Previous | Next ]