We're using the following wording - like you, I'd appreciate anyone's comments on it. "...I require a written undertaking that no further action will be taken now or in the future by Citibank International plc, or by any subsidiary of Citibank International plc, or by any associated company or body, including the insurance company which issued the MIG policy, with respect to this matter. In addition, I require written confirmation that my details, and those of my spouse, will be immediately removed from any lists on which they are held by your client or industry bodies in relation to this matter." A barrister friend of mine said she thought it sounded OK...but you know what barristers are like;-) Good luck,(posted 7886 days ago)