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Response to Bristol and West S.A.R.N not received yet 60+ days later

from pendle (pendle_666@yahoo.co.uk)
Reply and accept by the 29th or what?! Remember that you are under no obligation to reply by given dates or provide information to them - only the courts can force you to do something.

You don't mention who you SARN'd, the Debt Recovery company or B&W. Assuming its the lender, then its already been admitted that your SARN notice has been received, and they've not complied so make a complaint immediately to the Information Commissioner.

If the lender hasn't fully justified their claim and answered all your questions, then there is little point in trying to settle through NCO. Obviously by SARN'ing the lender you still have questions unanswered. So perhaps you could write to NCO, acknowledging receipt of their letter and say that you're dealing with the lender directly. There is no point in negotiating a settlement until you've got an idea yourself of your liability.

(posted 7829 days ago)

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