I served a SARN on my bank, they acknowledged receipt of £10, 41 days ago saying they would respond by the 12th November, which so far they have not. I also completed their form detailing information they requested and sent it back by recorded delivery. I later also served notice on them under the Consumer Credit Act, paying the £1 fee to get copies of regulated loan agreements - the 28 days were also up yesterday.(posted 7828 days ago)Should I now write to the bank and point out they are in breach of both the DPA and CCA, asking for explanation or leave it a few more days.
To cut a very long story short the purpose of the notices were due to outstanding balances we dispute on secured loans, against which we wish to consider making settlement offers. Despite numerous letters and excuses the bank has so far been unable to provide any copy agreements.
Any other advice would be appreciated.
Ian