I have finally received documents I asked for after serving a SARN on B&B and guess what, I have received a wad of about 3 inches of paperwork - NOT IN MY NAME!! In a completely different name. I really can not believe it. The reference on the letter is the same as on letters from previous correspondance I have had with them regarding the SARN, it's my address but the name is nothing like mine. This begs the question what has happened to mine and has it been passed on to someone else. This has got to be gross incompetency, a severe breach of Data Protection, even the envelope had to be repackaged by Royal Mail as it had all come apart so no doubt everyone at the sorting office has also seen all this 'strangers' personal details.(posted 7549 days ago)Obviously I'll get in touch with B&B as I still want my info to disprove their alleged 11 year old debt. What else can I do to screw them (as they're trying to screw me) do I complain to the IC. Any info would be much appreciated.
The incompetency just astounds me - what are these people on???