Response to Is there anything I can do?

Leanne,

I agree with Chris that the lender should be put to strict proof of the alleged debt. I think, it would be a good idea for her to go to either the Citizens Advice Bureaux or a local authority advice unit, there are also other independent advice centres such as the Mary Ward Legal Centre and NAMV where you can obtain expert advice. This should take the pressure off of your mum, as one of these should be able to take up her case on her behalf. I would also read up on the Home Repo site too and as many previous postings as possible, though, of course, all info from postings should be checked out with legal experts. In respect to harrassment there are now strict new rules in place, I would suggest you give the Office of Fair Trading a call regarding this. Take a look at the following website: http://www.oft.gov.uk/News/Press+releases/2003/PN+97-03.htm Good Luck.

Mark.

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