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Response to Have IBAS a good reputation

from Hannah Birchams (hannah@ibas.co.uk)
Having been made aware of this posting I felt it might help readers of this site if I explained exactly how IBAS works and dispel any misaprehensions as to how we are funded.

IBAS remains a non profit making organisation. Since it's inception in 1992 we have received no form of funding from any bank, lender or government body. Our only source of income is from membership of those whose cases we accept for investigation. The mortgage shortfall membership of £195 which has remained at this level for some years is a one off fee regardless of the volume of work involved and is only available at this level because we are non profit making.

I like my colleagues work on a voluntary basis. By operating in this way we are able to maintain total independence which is vital to represent the best interests of those we assist. Myself and colleagues carry out our work with discretion, realism, passion and above all honesty. It remains our firm belief that all confronted with a mortgage shortfall should be fully aware of accurate facts in order that they may make a balanced decision as to the way forward.

All cases accepted are fully assessed based on the file documentation. To offer an opinion without sight of all relevant information, which we obtain from the lender if necessary, would be dangerous and not conducive to seeking a resolution to a case. We are also committed to keeping abreast of new Case Law in order that our members can benefit wherever possible.

Our helpline is always available to answer concerns and enquiries and without obligation to become a member.

(posted 7079 days ago)

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