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Response to Quality of Agfa's Customer Service

from Wolfram Kollig (kollig@ipfdd.de)
Yes, I've got the same rate, two questions no answer. After 2 hours on the phone, I finally got my APX 200 S datasheet. Rang up my local dealer to order 135/10m and gave him the order code. A week later he told me film is not available in Germany! Rang up Agfa Marketing to verify. Film is available but not promoted. To cut the story short, I ordered a similar film from Ilford. (BTW excellent service, Mr. Schneege is doing a fine job)

Better forget the sales stuff and marketing folks, but if you're lucky you may find someone in the R&D department, who is willing AND able to answer your question.

What is the product and the question?

Kind regards,

Wolfram Kollig

(posted 9014 days ago)

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