I took the advice of contacting the O F T , i actually emailed them, and they wrote back to me to say i have to put it in writing, as what i told them via email, they said was a criminal offence ynder some clause, ie; calling round at night looking through the letter box etc, so i will get that sorted first thing in the morning! Jane. PS; If we sarn wellcome finance, do the have a duty to reply, or can they ignore it?(posted 7353 days ago)