[ Post New Message | Post Reply to this One | Send Private Email to Terry Carraway | Help ]

Response to xtol developer problem/question

from Terry Carraway (TCarraway@compuserve.com)
Kodak will replace the packages of faulty Xtol. Call their customer service line. They will want the plastic outer wrapper returned to them.

They have the problem fixed as of date code 0025 (stamped on the outer plastic sleeve).

As to them not caring, they cannot get all the older packages out of the distribution stream. It is up to the distributors and retailers to understand the problem and return the packages to Kodak.

BTW I sent two Xtol wrappers in and got back 3 new packages.

(posted 8768 days ago)

[ Previous | Next ]