Tom,(posted 7907 days ago)Make sure you read all the guidance notes on the home-repo site under the do's and don'ts. Read carefully the CML notes to be found on: http://www.cml.org.uk/servlet/dycon/zt cml/cml/live/en/cml/pub_info_dept
Contact your local MP. When did you first default on your mortgage? This is important due to some recent appeal court cases. The National Association of Mortgage Victims can also give you free help, I believe.
Good Luck. Mark.