Possible Mastercard Y2K Bug

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I just received a letter from Associates National Bank of Delaware concerning my GTE Mastercard. It stated that I would no longer receive a rebate bacause of one or more of the following reasons:

* Delinquency * Overlimit * Closed account

I never carry a balance on this card and I use it sparingly.

When I called the card center, the representative told me to disregard the letter. She said that their system sent the letter to 400,000 card holders. They will be sending an apology and explanation letter to everyone who received the erroneous letter.

Hmmm... This sounds like a problem that would be triggered if their system thought that I hadn't made a payment on my balance in 99 years. Of course, I am only guessing.

Has anyone else received this letter, and what do others think?

-- Harb (harb@pre.com), July 08, 1999

Answers

Y2K Pro, please insert your quote here from Ed Yourdon about things beginning to become noticable by Summer 99.

Thanks! Oh, and on the previous thread also, kay babe?

-- a (a@a.a), July 08, 1999.


I know, why don't we hold off judgement until the letter arrives? What a novel concept! Things like this happen all the time, but far be it from me to tell this forum not to leap to conclusions. I bet the NWO was behind this somehow also.

-- yawn (nice@one.com), July 08, 1999.

Y2K Pro is a Government Agent paid to disrupt this Forum. He's doing a real poor job of it. He sounds like a broken recors. Same, Same, Same! I think they should fire him and send another beaurocrat!

-- $$$ ($$$@$$$$.com), July 08, 1999.

Since you asked what others think: I think we would have heard about this in Arnold Trembley's Time-Machine testing reports if it were a problem with Master Card and Y2k. I've checked out the last two reports, and no problems like this are included. I'm sure Arnold wouldn't mind if I posted the link to his reports. I've always found them honest on how the company has progressed, not to mention exemplary in how a Y2k project SHOULD be run.

Time Machine Reports

-- Anita (spoonera@msn.com), July 08, 1999.


Anita,

Arnold Trembley's time machine effort is at MasterCard headquarters in St. Louis.

Harb is having problems with Associates National Bank of Delaware.

Could it just be that the problem is local?

It probably is, Anita. It sounds like a local billing problem, rather than a Master Card problem.

But, it doesn't sound like anything that would be addressed in Arnold's reports, which deals only with central MC computing.

Not to say it's y2k related, understand.

-- de (delewis@inetone.net), July 08, 1999.



De:

I would agree. I'm sure that's why Harb has asked if anyone else received this letter...to determine if the problem is local or a problem with MC in general.

-- Anita (spoonera@msn.com), July 08, 1999.


Seemed y2k-ish but relatively trivial at the time. I'll mention here that I got one of those phone line cancellation notices about a month ago. I just ignored it and so far my teenager has not been cut off the phone.

-- Dave (aaa@aaa.com), July 08, 1999.

USAA Federal Savings Bank out of Texas is a wonderful bank- great service happy customer for years and years. I'm also confident they are probably as y2k ready as any institution I'm not certain but I think even Weiss rates them fairly well HOWEVER even they are having glitches I've never seen in all the years (20 plus) I've been doing business with them.

Recieved an NSF notice- called on it operator said she "hated to say it" but those notices weren't always correct. She said go by the monthly statement or call if there is a problem. At the very very least (although I am planning for a 10) it is going to be major headache after major headache trying to keep stuff straight- as if it were easy now.

-- EC (JHnck1776@aol.com), July 08, 1999.


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