Eelctronic Telegraph: too early to relax

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From today's Electronic Telegraph:

Y2K comes in without serious mishap - but it's too soon to relax By Robert Matthews, David Wastell and Catherine Elsworth

AS the world's clocks passed the crucial moment at midnight on New Year's Eve, there were no reports of serious Millennium bug-related problems. But computer experts are predicting that there could still be problems when people return to work later this week.

So far the only problems that have emerged have been minor, such as maps used by the French meteorological service being printed with the date "01/01/19100" and the United States Naval Observatory's master clock in Washington DC registering the date as January 1, 19,100,

However, industry experts insist that the estimated #300 billion expended world-wide tackling the Millennium bug was well spent, pointing out that the effort led to millions of potential problems being exposed and corrected.

Computer experts in Australia, the first big economy to pass into the new Millennium, disclosed last week that between three and five per cent of the country's critical computer systems had been found to be vulnerable to the bug, and had been fixed. On the night itself, the only reported glitch was that ticketing machines on some buses briefly jammed.

In America, where #100 billion has been spent on dealing with Millennium bug problems, lights stayed on, trains continued to run and aircraft to fly. The Pentagon reported only one minor problem in a military intelligence system as the date changed to the year 2000.

One in 10 British companies surveyed by Action 2000, the Government's anti-bug taskforce, also reported bug-related disruption. A spokesman for BT, which has spent #300 million on the problem, said last night: "A huge amount of work has been done to overcome what we know was a real problem. We changed millions of lines of computer code."

He said that the company was bracing itself for the return to work on Tuesday. "This is the crucial date. We're sure that the big systems are OK, but when it comes to the smaller systems, there are so many problems that may emerge."

Robin Guernia, the executive director of the independent watchdog Taskforce 2000, said: "It's too early to say everything has been resolved. The issue of the date rollover is only five per cent of the problem - and one of the easiest to identify."

About 60,000 staff are working in the City of London over the Millennium holiday, checking that computer systems for the financial markets can deal with the 2000 date. Normal business is due to resume on Tuesday, but systems will be tested before real trading begins.

The London Stock Exchange and the London International Financial Futures and Options Exchange (Liffe) will carry out internal checks today and allow trading companies to test the systems today.

Problems that may still emerge over the coming days and weeks range from trivial difficulties in using financial spreadsheet packages to potentially fatal mix-ups of dates by National Health Service computers. There is also concern that some problems will not emerge until the end of the first financial quarter, when computer records needed for billing clients may turn out to be corrupted.

British companies trading with countries that have failed to take the bug seriously are especially vulnerable to this "slow burn" effect, and may find themselves with cashflow problems when their clients fail to pay on time.

Nevertheless, there was palpable relief yesterday that fears about the effect of the Millennium bug on banking computers did not lead to a run on cash machines, triggering a liquidity crisis. All the central banks of the world's most advanced countries ran off billions of extra banknotes as a precaution, with the Bank of England printing an extra #3 billion.

A spokesman for the Bank of England said last night: "Usage was in fact just slightly below what we expected, and well short of the amount of cash we had available."

Experts warned computer users to stay vigilant for malicious computer viruses primed to burst into life on New Year's Day. BT last night said that it had already found a number of date-activated viruses on its own computers.

Users are being advised to obtain the latest versions of virus-detecting software, and run scans of their systems. They should also be wary of opening emails sent from unknown addresses.

-- Old Git (anon@spamproblems.com), January 02, 2000

Answers

From the BBC:

Sunday, 2 January, 2000, 13:11 GMT

Crucial test looms for Y2K

Testing is continuing over the weekend to ensure that businesses and financial institutions around the world will operate normally when they open for business for the first time in the new millennium.

Financial systems, telecommunications and utilities all functioned normally over the holiday period, but experts have warned that the real test of the millennium bug will come when companies open for business on Monday or Tuesday.

In Britain, where Monday is a Bank Holiday with most businesses closed, the minister with responsibility for the millennium bug warned that some companies could still be vulnerable.

"We have had a good millennium, but January 4 could be a critical day when businesses go back to work.

"We may see some small businesses who have not prepared lose some information," said Paddy Tipping.

In Europe, Sunday was a day of testing for stock market computer systems.

Stock exchanges conducted mock-trading sessions that went without a glitch in Madrid, Paris, Milan and Brussels.

The Paris bourse said it had begun receiving orders in a pre-opening exercise on Sunday and that operations were progressing smoothly so far.

Stock markets in Europe will open for business at 0800GMT on Monday.

In the United States, the securities industry said it would continue Y2K testing until January 6, the day that trades made on January 3 are first settled.

"We're A-OK," said Don Kittell, executive vice president of the Securities Industry Association.

"But this is, in a way, early days for us...we have not yet traded anything in the year 2000."

Some doomsayers had predicted widespread computer failures from machines that could not recognise the year 2000 - which would trigger a collapse of telecoms and electricity networks and cause devastation to the world economy.

But so far there is little evidence of any disruption to major computer systems.

A massive investment, estimated at $500bn world-wide, seems to have averted the failure of key systems, but a further test will come on Monday and Tuesday, when workers return to offices and production lines and switch on their computers.

An accumulation of small glitches, with individual PCs spewing wrong data and machines malfunctioning, could yet prove to be costly.

Gartner Group, a consultancy specialising in technology research, is predicting that fewer than 10% of all Y2K-related failures will occur during the first two weeks of the millennium. More than half of problems would hit during the rest of the year.

Gartner Group analyst Andy Kyte compared the bug with a "debilitating disease" that would gradually weaken computer systems before finally toppling them.

Asia first to give all-clear

New Zealand and Australia were the first major economies to make the transition to the new millennium and report that the date change had made no impact.

The central banks in both countries said that their banking systems had handled the changeover without any problems.

The Sydney stock exchange said it had successfully completed Y2K tests on its internal systems and external tests with almost all market participants.

In Hong Kong, the stock exchange completed two mock trading sessions without any problem.

Japan's Financial Supervisory Agency said there were "no reports of disorders related to Y2K affecting financial institutions' customers and operations".

However, a test session of the Tokyo Stock Exchange on Sunday found an error in terminals at 12 companies using an internal administrative data processing system developed by Nomura Research Institute. A spokesman for Nomura said they were in the process of fixing the system.

With the exception of Bangladesh, Egypt and Oman, all stock markets were closed. In Dhaka stocks ended their first session of the year slightly up in quiet trade on Saturday, extending a market rally for a seventh straight session. In Cairo, Egyptian stocks traded normally in the first session of the new year on Sunday.

Singapore, India, Malaysia, Taiwan, the Philippines and other key economies in the region were quick to give the all-clear as well.

Europe, Americas glitch-free

This was encouraging news for staff manning Y2K crisis centres in Europe and the Americas.

There big business and financial institutions had deployed a vast army of computer experts to tackle any malfunction.

They had to watch two millennium bug deadlines, for systems operating on Greenwich Mean Time, and those making the switch at midnight local time.

But both times, computers were working normal, whether in Moscow, New York, Frankfurt or London's City.

Instead of going through thousands of lines of computer code, information technology experts could pop champagne corks while listening to the quiet hum of their computers.

The assessment of Philippe Giraud-Sauveur of the French Banking Association was typical: "We have not found any problems at all."

Now, with the tests over, businesses around the world will begin their first working day on Monday.

The UK, South Africa and Japan have an extra day to prepare, with a Bank Holiday in effect.

'Business as usual'

But Carol Walker of the Gartner Group warned that not all companies would want it known if they had problems. "A lot of companies are not really going to be sharing that kind of information. If there are going to be any glitches, we're probably going to hear about them next week," she said.

The world's largest computer maker, IBM, reported that all the company's "internal computer systems are operating as they should around the world".

US banking giant Citigroup was similarly optimistic. A spokesman said it was "business as usual". The company spent some $950m to fight the millennium bug, more than any other firm.

But it will be small and mid-sized companies that may be hit hardest by the bug's impact. They are big enough to need computer systems to function but too small to have done a lot in advance to remedy any computer problems.

Gartner Group's Andy Kyte said these companies would "need to be most nimble to put in alternative mechanisms".

-- Old Git (anon@spamproblems.com), January 02, 2000.


Yes Old Git,

The problem is far, far from over despite the happy press. Still clueless.....

-- PJC (paulchri@msn.com), January 02, 2000.


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