Sorry about the not-very-snappy subject line, but I would appreciate a couple of people volunteering to speak with a broadsheet journalist who is looking into this issue for a story. You don't have to have your identity revealed, just be a 'case study'. The article will look at the ways in which the lenders get around 'making contact' (and pretending that this is 'beginning proceedings!) within the six-year period of their voluntary code, by sending letters to old/incorrect addresses and claiming that this constitues 'contact'. We already have some good evidence that lenders can and do screw up address data (and cover it up), so the more the merrier.

There is also some evidence that lenders may simply claim to have sent a letter to an old address, whilst not actually having sent it.

Thanks. Please email me privately for further information. All best.

-- E Scott (eleanor.scott@btinternet.com), October 02, 2001

Answers

I have e-mailed details to Eleanor and am more than happy to be included in the article. Anyone else who may, if you want any reasurance e-mail me directly if you want.

Matt

-- Matt (mattyc@ntlworld.com), October 03, 2001.

Thanks Matt, and to all the others who have emailed me. I'll be collating some details over the next two days and sending them on to the journalist concerned. Your help's much appreciated.

-- E Scott (eleanor.scott@btinternet.com), October 04, 2001.